Return conditions All items for which the invoice has been paid within the payment term can be returned to us for 14 days after receipt. This is possible if the items are unworn or unused, in original condition and with the original labels. Labels may only be removed if this prevents the fitting and assessment of the article. If you want to return the item, make sure that you do not dirty the item and return it to us in its original condition and factory packaging. Report a return? You can return your order by going to your account with already ordered orders, here it says "returns". If this does not work, take the following steps: Go to firstname.lastname@example.org to return your order. Report the following subjects: order number, item (s) and reason for return. We will contact you as soon as possible and send you return forms.
* The above text only applies to products purchased in the web store and not in the physical store.
Return policy in the store.
Exchange is possible within 7 days of your purchase. You can exchange your purchase or opt for a voucher. We do not refund money. A voucher is also required. We cannot help you without a receipt.